Job Details



Visit Our Career Page

Our organization is in need of Customer Service Representatives (Adhoc) in our Abuja office. Interested candidates Must:

  • Have good understanding of English and Kanuri/Shuwa Languages.
  • be able to read, speak and write English language fluently.
  • Must be able to read, Kanuri/Shuwa language fluently.
  • Have accurate comprehension, interpretation and capturing of information.
  • Accuracy and timely response to calls.
  • Proficient in usage of Microsoft packages.
  • Knowledge of customer service telephony and technology.
  • 0 years’ experience in a call center or customer service environment.
  • Good data entry and typing skills.
  • Excellent communication skills.
  • Ability to understand individual differences.
  • Problem solving skills.
  • Should be able to work Mondays to Saturdays and at any other time required.
  • Proficiency in driving Sales will be an added advantage.

KEY COMPETENCIES

  • Verbal and written communication skills.
  • Listening skills.
  • Problem analysis and problem-solving skills.
  • Customer Service Orientation.
  • Organization skills.
  • Attention to details.
  • Good Judgment skills.
  • Team work.
  • Stress tolerance.
  • Time management skills.
  • Persuasion skills.

 

Remuneration

Commission based.

 

Email a friend

Share